Dealer Letter

To:
Selected NAAO Export Sales North American Ford Product Dealers

All NAAO Export Sales District Offices Service Managers - All Affiliated Ford Motor Companies

Subject:
Safety Recall 92S45 - Recall of Certain 1988 Through 1991 Continental Cars for Front Brake Rotor and Brake Pad Replacement

Enclosed are copies of FPSD's Safety Recall 92S45 Bulletin applicable to the subject North American Ford-built vehicles. A sample copy of NAAO Export Sales' owner notification letter is included. If your dealership/location is involved, the applicable VIN listing is included. If not, use the bulletin as information only.

Please note that some details in the enclosed bulletin such as parts ordering and claim submission procedures are applicable to U.S. dealers only. Therefore, please observe the following administrative procedures:

1. Parts Order
Order the parts directly from FPSD-IDO, Windsor, Canada, using conventional parts ordering procedures. Parts will be reimbursed by submission of recall claim Form(s) 1864.

2. Reimbursement
Only the Form 1864 will be accepted for reimbursement under this Recall. Upon completion of the required service, the Form 1864 must be completely filled out and signed by authorized dealer personnel. Dealers having Direct Warranty Entry (DWE) are to use that method of claims submission.

PLEASE ENSURE THAT COPIES OF THIS RECALL ANNOUNCEMENT ARE ROUTED TO YOUR PARTS AND SERVICE PERSONNEL.



June, 1992
Serial Number: 92S45


This notice is sent to you in accordance with the requirements of the U. S. National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has determined that a defect which relates to motor vehicle safety exists in certain 1988 through 1991 Continental cars.

Safety Defect
When operated primarily in areas where large quantities of road salts are used for road dust or ice control, the front brake rotors on your car may corrode and progressively weaken. Eventually, one of the rotors may fracture. If this occurs, the car may "pull" to one side during braking. In addition, stopping distances may be increased. A collision could result. A fractured rotor typically would produce a loud grinding or rattling noise.

Repairs
At no cost to you, your dealer will replace the front brake rotors and front brake pads on your car.

Call Your Dealer
Call your dealer without delay. Ask for an appointment and ask if parts are in stock. If your dealer does not have the parts in stock, they can be ordered before scheduling your service date.

When you bring your car in, give the dealer the enclosed form. If you misplace the form, your dealer will still do the work free of charge.

Changed Address or Sold the Car?
If you have, please fill out Section 1 of the prepaid postcard and mail it to us.


If the dealer does not make the repair promptly and without charge, please fill out Section 3 of the prepaid postcard and mail it to us. You may also send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, SW, Washington, DC 20590 or call the toll free Auto Safety Hotline 800-424-9393.



We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built car.