Owner Letter

Serial Number: Kit Date Here

Ford Motor Company is providing a no-charge Service Program, Number 94B48, to owners of certain 1993-1994 Taurus (except flex-fuel), Sable and Continental cars.

REASON FOR THIS PROGRAM
Fuel pump components on some of these cars may experience premature wear. This condition is caused by excess amounts of metallic weld spatter contaminants (from tank manufacturing process) remaining in the fuel tank and entering the fuel pump. The effect on vehicle operation may include one or a combination of the following driveability symptoms:

Lack of power/fuel starvation, resulting in hesitation, stumbling and/or stalling in hot weather, above 90 degrees F (or warm weather in the spring or fall when high volatility "winter gasoline" is available).

Stalls at low vehicle speed or idling in high ambient temperatures above 90 degrees F and/or at high altitudes.

No start condition after stalling or shortly after an extended drive in hot weather above 90 degrees F.

NO CHARGE SERVICE
At no charge to you, your dealer will flush the tank with water and replace the fuel pump/sender and in-line fuel filter.

Taurus, Sable and Continental cars are eligible for this program through May 31, 1997 regardless of mileage. (After May 31, 1997, a vehicle is still eligible for this program if it is within the time and mileage limitations of the basic warranty coverage).

CALL YOUR DEALER
Call your dealer and ask for a service date and if parts are in stock. If your dealer does not have the parts in stock, they can be ordered before scheduling your service date.

When you bring your car in, give the dealer this letter. If you misplace this letter, your dealer will still do the work, free of charge.

REFUNDS
If you paid to have this service done before the date of this letter, Ford is offering a full refund. For the refund, please give your paid original receipt to your car dealer.

CHANGED ADDRESS OR SOLD THE CAR?

If you have, please advise us of your new address or the name and address of the new owner so that we can adjust our records accordingly.

We are taking this action as part of our ongoing efforts to maintain owner confidence in our products. We hope this program will assure your continued satisfaction with your Ford built car.