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Other Possible Concerns

1. If, for some reason, the customer's electronic serial number was incorrectly recorded in the carrier switch, the phone will not work. Call the 1-800 number in your dealer kit to check the electronic serial number.
2. A customer initial call must be made in his/her home coverage area for correct activation of the Ford Cellular System.
3. A customer may have to wait until after 24 hours of the coverage activation before making a call from outside of his/her home coverage area or the phone might be reported stolen and coverage stopped.
4. There may be a slight delay in activation after leaving the dealership from initial delivery.

If, after checking these possibilities, the phone still does not function, do not attempt to repair the phone. Call the cellular distributor, Ford Cellular Technical Assistance Center, at 1-800-755-4161.