Body - 'Smart Window' Stops Part Way Up

TSB 07-10-2

05/28/07

SMART WINDOW - STOPS PART WAY

LINCOLN:
2007 Navigator

ISSUE
Some 2007 Navigator vehicles may experience a concern with the smart window operation where it may stop and may lower by 9 27/32" (25 cm) in the event the motor senses a restriction or resistance during closure. The window motor may not need to be replaced but must be re-initialized.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Re-initialize Smart Window Motor

NOTE
IF THE WINDOW MOTOR IS COMPLETELY INOPERATIVE UP/DOWN OR RE-INITIALIZATION FAILS TO CORRECT THE CONCERN, CONTINUE WITH NORMAL WORKSHOP MANUAL DIAGNOSIS.

1. Open one front door.

2. Cycle the ignition key on and off 5 times; leaving it in the on position upon the 5th key cycle.

3. Press window switch in the down direction and release. (Steps 1-3 must be completed with in 8 seconds).

4. Run the glass to the full down position and hold the switch in the down position for an additional 2 second minimum after the window has stopped.

5. Run the glass to the full up position with no interruptions and hold the switch in the up position for an additional 2 second minimum after the window has stopped.

6. Do not touch any control for a minimum of 3 seconds.

7. Power windows should be re-initialized. To verify proper window function activate express down and express up option.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

MTO71002 Claim Labor As Actual Actual
Time Time

DEALER CODING
CONDITION
BASIC PART NO. CODE
7023394 42





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