Steering Column - Clunk Feel When Turning
Bulletin No. 001100Issued 02/07/00
Revised
Section
06
Applicable Model/s
1996-98 B-Series
Subject
STEERING "CLUNK" FELT WHEN TURNING STEERING WHEEL SIDE TO SIDE
APPLICABLE MODEL(S)/VINS
1996-98 B-Series with non-tilt steering wheel.
DESCRIPTION
A "clunking" may be felt on some vehicles with a fixed (non4i It) steering column when applying side to side load on steering wheel. The lock cylinder housing and actuator housing are common between fixed and tilt columns. There is a clearance between the housings which is necessary for the tilt column, but in the fixed column application, this clearance can cause relative movement, and clunk feel.
Customers having this concern should have their vehicle repaired using the following procedure.
REPAIR PROCEDURE
1. Verify customer concern.
2. Remove screws that attach lower steering column shroud from upper shroud.
3. Separate (but do not remove) the upper and lower shroud so LEFT HAND steering column pivot screw is visible.
4. With a Torx T30 tool, remove the LEFT HAND steering column pivot screw.
Note
Only remove the left hand pivot screw. The screw is located on the left side of the steering column as viewed from driver's seat.
5. Insert "Steering Shaft Spacer" into the pivot screw hole and use a small screwdriver to push the spacer into the hole until it is seated (approximately 25 mm).
6. Reinstall pivot screw and tighten.
Tightening torque
19-26 N.m (14-19 lb-ft).
7. Reposition and snap together the upper and lower shrouds.
8. Reinstall the shroud attaching screws.
Tightening torque
0.7-1.1 N.m (6-10 lb-in).
9. Verify repair.
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools / equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by "do-it-yourselfers." Consumers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies, consumers should contact their nearest authorized Mazda dealership.
PART(S) INFORMATION
Part Number Description Qty. Notes
ZZP0-32-051 Steering Shaft Spacer 1 ---
WARRANTY INFORMATION
Note
This information applies to verified customer complaints on vehicles covered under normal warranty. Refer to the SRT microfiche for warranty term information.
Warranty Type A
Symptom Code 80
Damage Code 97
Part Number Main Cause ZZP0-32-051
Quantity 1
Operation Number/Labor Hours N0104XRX/0.4