Body/Frame - Front/Rear Creak/Squeak Noises
Bulletin No: 02-002/10Last Issued: 02/02/2010
Subject:
FRONT AND/OR REAR CREAK / SQUEAK NOISE
APPLICABLE MODEL(S)/VINS
2001-2006, 2008-2010 Tribute
2008-2010 Tribute Hybrid
DESCRIPTION
Some vehicles may exhibit an underbody creak or squeak when accelerating from a stop or when braking to a stop. The noise may appear to come from the front or rear underbody or suspension area.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
Creak/Squeak Noise From Front:
1. Attach chassis ears to the areas indicated. Can the noise be isolated to one or both of these specific locations?
a. No - Do not continue with this procedure. Proceed to MS3 online or Workshop Manual (section 02-01 SYMPTOM TROUBLESHOOTING CHART - NOISE, VIBRATION AND HARSHNESS (NVH)).
b. Yes - Proceed to Step 2.
2. Suspect the subframe locating pins are contacting the locating holes of the vehicle body.
a. Loosen the two (2) front subframe nuts and the two (2) front subframe attachment bolts.
NOTE:
DO NOT ALLOW THE FRONT SUBFRAME REAR BOLTS TO COME OUT OF THE LOWER CONTROL ARM BUSHING.
b. Reposition the subframe to center the locating pins so there is no longer contact with any edge of the locating hole.
NOTE:
THE PINS ARE MORE LIKELY TO CONTACT THE REARWARD SIDE OF THE HOLES. THEREFORE, THE SUBFRAME ASSEMBLY WILL MOST LIKELY NEED TO BE MOVED FORWARD IN VEHICLE.
c. Tighten the front subframe front nuts. Refer to M53 online instructions or Workshop Manual (section 09-10 SUBFRAME - REAR, REMOVAL/INSTALLATION).
NOTE:
WHEN INSTALLING THE FRONT SUBFRAME REAR BOLTS, ENSURE BOTH FRONT SUB- FRAME REAR BOLTS ARE FULLY ENGAGED IN THEIR CAGE NUTS BEFORE TIGHTENING TO SPECIFICATION.
d. Tighten the front subframe rear attachment bolts. Refer to M53 online instructions or Workshop Manual (section 09-10 SUBFRAME - REAR, REMOVAL/INSTALLATION).
e. Adjust front caster, camber, and toe. Refer to M53 online or Workshop Manual (section 02-11 CAMBER AND CASTER ADJUSTMENT) and (section 02-11 FRONT TOE ADJUSTMENT).
Creak/Squeak Noise From Rear:
1. Attach chassis ears to the areas indicated. Can the noise be isolated to one or both of these specific locations?
a. No - Do not continue with this procedure. Proceed to MS3 online or Workshop Manual (section 02-01 SYMPTOM TROUBLESHOOTING CHART - NOISE, VIBRATION AND HARSHNESS (NVH)).
b. Yes - Proceed to Step 2.
2. Suspect the subframe locating pins are contacting the locating holes of the vehicle body.
a. Loosen the four (4) rear subframe bolts.
b. Reposition the subframe to center the locating pins so there is no longer contact with any edge of the locating hole.
NOTE:
THE PINS ARE MORE LIKELY TO CONTACT THE REARWARD SIDE OF THE HOLES. THEREFORE, THE SUBFRAME ASSEMBLY WILL MOST LIKELY NEED TO BE MOVED FORWARD IN VEHICLE.
c. Tighten the rear subframe bolts. Refer to M53 online instructions or Workshop Manual (section 09-10 SUBFRAME - REAR, REMOVAL/INSTALLATION).
d. Adjust rear toe. Refer to M53 online or Workshop Manual (section 02-11 REAR TOE ADJUSTMENT).
WARRANTY INFORMATION
NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
^ This repair will be covered under Mazda's New Vehicle Limited Warranty term. Additional diagnostic time cannot be claimed for this repair.
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