Attachment I - Dealer Information

CONDITION OF CONCERN

Certain 2004-2005 model year B-Series Trucks with automatic transmissions were originally filled with an improperly formulated transmission fluid that, over time may cause shifting slippage and/or delayed engagements.

This program will be in effect until August 29, 2005 regardless of mileage.





SUBJECT VEHICLES

OWNER NOTIFICATION

Mazda will notify U.S. owners by first class mail beginning February 28, 2005.

DEALER INVENTORY

Dealers should complete SSP 63 for affected new and pre-owned B-Series Trucks in dealer inventory.





PARTS INFORMATION

PARTS ORDERING

Order transmission additive using the normal parts ordering method (eMDCS).

Use MStore to order additional Campaign labels (1=sheet of 18 labels).








WARRANTY CLAIM PROCESSING INFORMATION

RENTAL CAR

A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0. Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited Warranty. If the customer was placed in a rental car while the campaign was being completed and the vehicle is not within the mileage and time limitations, you must obtain authorization for the rental. Submit a separate claim/problem using the standard rental claim information.





VERIFY THE VEHICLE NEEDS THE SSP

1. Verify the vehicle is within the following ranges:

If the vehicle is within the above ranges, go to step 2.
If vehicle is not within the above ranges, return it to the customer.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for an Authorized Modification Label SSP 63 attached to the vehicle's bulkhead.

SSP 63 information available February 28, 2005 on eMDCS.





eMDCS System - Vehicle Status Inquiry Results

REPAIR PROCEDURES
Please refer to Attachment II.