Navigation Radio - Various Concerns/issues
Bulletin No: 09-020/10 Last Issued: 04/09/2010Subject:
SIRIUS RADIO AND NAVIGATION CONCERNS
APPLICABLE MODEL(S)NINS
2009 Tribute Hybrid built on or before March 8, 2010 and equipped with Sirius Radio with Navigation
DESCRIPTION
Some vehicles may exhibit repeated traffic incident warnings every 2 minutes in some areas, VIN number displayed in the Navigation system does not match the vehicle's VIN and Juke box can not delete or shuffle songs.
REPAIR PROCEDURE
1. Verify customer concern.
2. Order upgrade kit FCS-21 099-KIT from MStore (free of charge). This kit includes:
a. 1 CD - FCS-21 099-CD
b. 1 DVD - FCS-21099-DVD
c. 1 Instruction Sheet - FCS-21 099-INS
3. Update the Navigation system using FCS-21 099-KIT.
NOTE: The upgrade kits are reusable, only one per dealer is needed. If additional kits are needed, please order them from MStore.
4. Verify repair.
PART(S) INFORMATION
WARRANTY INFORMATION
NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
^ This repair will be covered under Mazda's New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.