Tire Monitor System - Initialization Procedure
Bulletin No: 02-007/12Last Issued: 12/11/2012
Subject:
TIRE PRESSURE MONITORING SYSTEM (TPMS) INITIALIZATION PROCESS
APPLICABLE MODEL(S)/VINS
2013-2014 CX-5
2014 Mazda6
DESCRIPTION
Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.
TPMS INITIALIZATION PROCESS
When any of the services below is performed, BE SURE TO INITIALIZE THE TPMS BEFORE DRIVING THE VEHICLE by pushing and holding the TPMS Set Switch on the dash until the TPMS warning light flashes two times and the warning beep sounds once.
The TPMS must be initialized in these cases.
To ensure a problem free vehicle sales delivery, PDI Step 1 (VEHICLE RECEIVING PROCESS), PDI Step 3 (MAZDA NEW CAR GET READY INSPECTION), and Step 4 Smart Start Guide (CUSTOMER DELIVERY CHECKLIST) have been revised to include the TPMS initialization procedure.
PRE-DELIVERY INSPECTION (PDI) STEP 1 (VEHICLE RECEIVING PROCESS)
New vehicles arrive at the dealership with transport tire pressures. During PDI Step 1, adjust the tire pressures to the specification on the doorjamb and then initialize the TPMS. See PDI Step 1 sample.
PRE-DELIVERY INSPECTION (PDI) STEP 3 (MAZDA NEW CAR GET READY INSPECTION)
Tire pressures may change during vehicle storage. Adjust tire pressures again during PDI Step 3, and then initialize TPMS. See PDI Step 3 sample.
SMART START GUIDE STEP 4 (CUSTOMER DELIVERY CHECKLIST)
Demonstrate how to initialize TPMS for the customer. See CUSTOMER DELIVERY CHECKLIST Step 4 sample.
Failing to complete the TPMS initialization will cause the TPMS warning light to illuminate after the customer takes delivery of the vehicle. This may result in:
^ Negative customer satisfaction due to comeback repairs.
^ Negatively impact your dealerships IQS scores. PDI claim debit.
STEP 1: VEHICLE RECEIVING PROCESS
STEP 3: MAZDA NEW CAR GET READY INSPECTION
STEP 4: CUSTOMER DELIVERY CHECKLIST
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