• If there is any vehicle malfunction complaint lodged by a customer, perform malfunction diagnosis according to the troubleshooting procedure. (See Troubleshooting Procedure.)
― Based on the repair order form, attempt to drive the vehicle or perform tests to replicate the malfunction, record the data at that time, and detect the malfunction cause.
― Shake the wiring harness or connector of the electrical component which is suspected to be the cause of the malfunction, and inspect for occurrence of any malfunction or DTCs.
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― Inspect the female terminals on the connector of the electric component which is suspected to be the cause of the malfunction for poor connection. (See ELECTRICAL SYSTEM.)
Note
• Tool used (Reference): terminal test kit (49US-15-KIT)