NO.3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND


3	CD player/changer does not play the CD/No sound Possible DTC:03:Er07, 03:Er10, 06:Er07, 06:Er10, 10:E07, 10:Er10, 22:Er07, 22:Er10
Troubleshooting hints • CD is inserted upside down • Audio units is malfunctioning • Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) • Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc)


STEP	INSPECTION		ACTION
1	• Turn the radio on and check for sound. • Is there a sound? Note • Check the volume dial position.	Yes	Go to the next step.
1		No	Go to the symptom troubleshooting No.3 (Audio system)
2	• Was CD inserted properly, label-side up?	Yes	Go to the next step.
2	• Was CD inserted properly, label-side up?	No	Explain to the customer that CD should be inserted into the slot, label-side up.
3	• Replace with a CD known to be operational. • Does the CD player/changer load the CD?	Yes	Go to the next step.
3		No	Replace the audio unit. (See CENTER PANEL MODULE REMOVAL/INSTALLATION.) (See CENTER PANEL MODULE DISASSEMBLY/ASSEMBLY.) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY.)
4	• Visually inspect the CD. - Is there any dirt, scratches or deformation on the CD? - Is the CD a non-conventional disc? - Is there a CD in MP3 recording?	Yes	Explain to the customer that the defective CD or non-conventional disc cannot be use.
4		No	Replace the audio unit. (See CENTER PANEL MODULE REMOVAL/INSTALLATION.) (See CENTER PANEL MODULE DISASSEMBLY/ASSEMBLY.) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY.)