NO.5 SOUND BREAK-UP OR POOR SOUND QUALITY


id0903e1818300

5

Sound break-up or poor sound quality / Possible DTC:-

Troubleshooting hints
• Speaker malfunction (e.g., foreign material penetration, damage)
• Improper speaker installation
• Audio unit malfunction
• Vibration of door trim and/or package trim

Diagnostic procedure

STEP

INSPECTION

ACTION

1
• Is there sound break-up or poor sound quality from all speakers?
Yes
Go to the next step.
No
Go to Step 5.
2
• Inspect the sound while adjusting the sound volume.
• Is there sound break-up or poor sound quality between "15" and "20"?
Yes
Go to the next step.
No
The system is normal.
3
• Inspect the BASS/TREB.
• Is there poor sound quality between "-3 - +3" of "BASS/TREB"?
Note
• When the AUDIO CONT button is pressed for a few seconds, BASS/TREB is set to "0".
Yes
Go to the next step.
No
If there is sound break-up between "+6--6" of BASS/TREB at the maximum volume, the system is normal.
4
• Attempt to duplicate the symptom on another vehicle.
• Is the sound quality better than the customer's vehicle?
Yes
• Replace the audio unit.
No
The system is normal.
5
• Identify the speaker with sound break-up by adjusting BAL/FADE.
• Is the suspect speaker pointed upward?
Yes
Go to Step 7.
No
Go to the next step.
6
• Inspect the speaker installation condition.
• Is the speaker installed properly?
Yes
Go to the next step.
No
Install the speaker properly.
7
• Remove the speaker.
• Is there any foreign material penetration or damage to the speaker?
Yes
Repair or replace the suspect speaker.
No
Go to the next step.
8
• Inspect the sound again.
• Is there sound break-up?
Yes
Go to the next step.
No
Inspect for vibration from the door trim and/or package trim. Repair or replace the suspect trim if necessary.
9
• Replace with a speaker known to be operational. (e.g., swap right and left speakers)
• Does the sound break-up heard at the same location?
Yes
• Replace the audio unit.
No
Replace the speaker.