NO.7 CD PLAYER DOES NOT PLAY THE MP3-FORMATTED FILE [CD]

7	CD player does not play the MP3-formatted file
Possible cause	• CD-R/RW written format is out of specification • MP3 and other format data are in the CD-R/RW • File extension for MP3-formatted file is incorrect (Correct. “.mp3”, incorrect: e.g., RIFF) • Defective CD-R/RW (e.g. dirty CD, scratch) • MP3 applicable CD player malfunction Note • Free-software for MP3-formatting available on the market may cause deterioration of sound quality, or cause noise and defective play, which could result in the CD player not playing the customer-made MP3-formatted files. • The CD player may not play the CD-R/RW properly due to the disc condition. • If there are MP3-formatted files and other files on the same disc, the CD player may not play the disc. • If there are MP-3-formatted file and audio data on the same disc, the CD player loads and plays the first session of the data only.

CD player does not play the MP3-formatted file

Possible DTC

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Possible cause

• CD-R/RW written format is out of specification

• MP3 and other format data are in the CD-R/RW

• File extension for MP3-formatted file is incorrect (Correct. “.mp3”, incorrect: e.g., RIFF)

• Defective CD-R/RW (e.g. dirty CD, scratch)

• MP3 applicable CD player malfunction

Note

• Free-software for MP3-formatting available on the market may cause deterioration of sound quality, or cause noise and defective play, which could result in the CD player not playing the customer-made MP3-formatted files.

• The CD player may not play the CD-R/RW properly due to the disc condition.

• If there are MP3-formatted files and other files on the same disc, the CD player may not play the disc.

• If there are MP-3-formatted file and audio data on the same disc, the CD player loads and plays the first session of the data only.

STEP	INSPECTION	ACTION
1	• Inspect the written format of the recorded data on the CD-R/RW. • Is the write format correct?	Yes	Go to the next step.
No	Write the CD-R/RW to the correct specification.
2	• Inspect the recorded data on the CD-R/RW. • Are there MP3 or other format data on the CD-R/RW.	Yes	Replace with an operational CD-R/RW (MP3-formatted file data only), then inspect the CD player operation. If the CD player plays the MP3-formatted file: • Audio system is normal. Explain to the customer that the CD player does not operate properly if MP3 or other format data are recorded the CD-R/RW. If the CD player does not play the MP3-formatted file: • Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION.) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)
No	Go to the next step.
3	• Inspect the CD-R/RW written format. • Is the written format within the specification (“.mp3” is the correct file extension)?	Yes	Replace with the CD-R/RW using the “.mp3” file extension, then inspect the CD player operation. If the CD player plays the MP3-formatted file: • Audio system is normal. Explain to the customer that the CD player does not operate properly if the correct file extension is not used. If the CD player does not play the MP3-formatted file: • Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION.) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)
No	Go to the next step.
4	• Visually inspect the CD-R/RW. • Is there any dirt or scratches on the CD-R/RW?	Yes	Clean the disc or replace it within an operational CD-R/RW.
No	Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION.) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY.)

STEP

INSPECTION

ACTION

• Inspect the written format of the recorded data on the CD-R/RW.

• Is the write format correct?

Yes

Go to the next step.

Write the CD-R/RW to the correct specification.

• Inspect the recorded data on the CD-R/RW.

• Are there MP3 or other format data on the CD-R/RW.

Yes

Replace with an operational CD-R/RW (MP3-formatted file data only), then inspect the CD player operation.