NO.5 CD PLAYER/CHANGER SCRATCHES ON THE CD [CD PLAYER/CHANGER]

id0903e5806300

5

CD player/changer scratches on the CD

Possible DTC: 10:Er07, 22:Er07

Troubleshooting hints

•  Audio units is malfunction (with audio system)

•  Car-navigation unit malfunction (with car-navigation system)

•  Deformed disc is used (e.g., out of specification (thickness), bent disc)

•  Multiple CDs are inserted into the CD player at the same time

5	CD player/changer scratches on the CD Possible DTC: 10:Er07, 22:Er07
Troubleshooting hints • Audio units is malfunction (with audio system) • Car-navigation unit malfunction (with car-navigation system) • Deformed disc is used (e.g., out of specification (thickness), bent disc) • Multiple CDs are inserted into the CD player at the same time

Diagnostic procedure

STEP	INSPECTION		ACTION
1	• Were the multiple CDs inserted into the CD player at the same time?	Yes	Explain to the customer to insert a CD one by one.
1		No	Go to the next step.
2	• Visually inspect the CD. • Is the CD a deformed disc (e.g., out of specification (thickness), bent disc)?	Yes	Audio system is normal. Explain to the customer that the CD is malfunctioning.
2		No	Replace the audio unit (with audio system). (See: AUDIO UNIT REMOVAL/INSTALLATION.) Replace the car-navigation unit (with car-navigation system). (See: CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)