NO.11 TRACK CHANGE IS INOPERATIVE [CD PLAYER/CHANGER]

id0903e5806900

11

Track change is inoperative

Possible DTC: 10:Er02, 21:Er19, 22:Er02

Troubleshooting hints

•  Audio unit is malfunction (with audio system)

•  Car-navigation unit malfunction (with car-navigation system)

•  Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)

•  Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc)

•  Center panel is malfunctioning

•  MP3 applicable CD player is malfunctioning

11	Track change is inoperative Possible DTC: 10:Er02, 21:Er19, 22:Er02
Troubleshooting hints • Audio unit is malfunction (with audio system) • Car-navigation unit malfunction (with car-navigation system) • Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) • Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc) • Center panel is malfunctioning • MP3 applicable CD player is malfunctioning

Diagnostic procedure

STEP	INSPECTION		ACTION
1	• Replace the CD known to be good. • Does the CD player change the track?	Yes	Explain to the customer that the defective CD or non-conventional disc cannot be used.
1		No	Go to the next step.
2	• Inspect the center panel installation. • Does the CD player change the track number on the display when pressing the track up or down button?	Yes	Replace the audio unit (with audio system). (See: AUDIO UNIT REMOVAL/INSTALLATION.) Replace the car-navigation unit (with car-navigation system). (See: CAR-NAVIGATION UNIT REMOVAL/INSTALLATION.)
2		No	Go to the “No.1 Audio panel switch inspection” in this section. Replace the center panel as necessary. (See CONFIRMATION STEP 1: AUDIO PANEL SWITCH CONFIRMATION [ENTIRE AUDIO SYSTEM].)