A/T - Multiple DTC's Set/Limp Home Mode
Date: January 9, 2008Order No.: P-B-27.00/102a
Supersedes: P-B-27.00/102 dated Nov. 30, 2007
Group: 27
Revision History
Revision Date Purpose
a 1/9/08 Warranty Information Updated
- 11/30/07 Initial issue
SUBJECT:
All Passenger Models Equipped with 722.9 (7G-Tronic) Transmission
Transmission in Limp Home Mode
If you receive customer reports in the above model vehicles of the transmission being in limp home mode (intermittently or permanently) with fault code(s) 0741, 0893, 0894, 2502, 2504, 2505, 2511, 2711, 2783 are stored in the transmission control module as well as particulate in the transmission oil pan which corresponds to the pattern shown in Figure 1; the cause may be related to the torque converter lock-up clutch or the rear planetary gear set.
Note:
Follow the WSG Pre-Authorization Process as outlined in DTB P-B-27.00/38d dated November 7, 2006 and be sure to provide all of the required documentation.
To resolve, replace the transmission and torque converter. Be sure to flush all particulate out of the cooler before installing the new transmission/torque converter.
Warning!
Do not clean any of the particulate from the oil pan or the magnets prior to sending the transmission back to the QEC.
Parts Information
Note:
The following allowable labor operations should be used when submitting a warranty claim for this repair. This information has been generated on January 9, 2008. Please refer to Netstar --> Star TekInfo --> Star Time for the most current labor time allowance.
In Case of Warranty, use the table.