Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this Program.

PLEASE NOTE
Correct all vehicles in stock before delivery.

DEALER-OWNER CONTACT

Promptly correct all affected vehicles on the enclosed list and other eligible vehicles which are brought to your dealership.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS

Ford Motor Company will refund only those owner-paid repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer).

Program Code: 00B55
Misc. Expense: REFUND
Misc. Expense: ADMIN
Misc. Expense: 0.2 Hr.

Refer to ACESII manual for refund information.

RENTAL CARS

Rental cars are not approved for this program.