Audio - Audio And Battery Failure Caused By USB Adapter Cable

SI M65 02 12
Audio, Navigation, Monitors, Alarms, SRS

May 2012
Technical Service

SUBJECT
Audio and Battery Failures Caused by Aftermarket USB Adapter Cable

MODEL
All vehicles with USB port

SITUATION
Connecting an external device (e.g., MP3/MP4 player, Cell Phone) to the USB port in the vehicle (center console) with an aftermarket USB adapter cable (supplied with the device or bought as accessory for the device) can cause the following issues:

1. MOST-bus is inoperative.

^ No audio sound at all, including Radio, CD/DVD, Phone, PDC, Warning Gong

^ The telephone is inoperative.

2. The vehicle battery is discharged.

^ High current draw caused by the non-approved aftermarket USB cable

In addition, the following messages can be displayed in the Check Control system:

^ Vehicle battery. Increased battery discharge at standstill

^ PDC failed! No acoustic warning available for Park Distance Control PDC

Note:
Apple devices are not affected when using the correct and approved USB adapter cable (either the original white Apple USB adapter cable or the Y-cable available through MINI dealers), depending on the model and production period of the MINI vehicle.

CAUSE
The Aftermarket USB adapter cable does not conform to the requirements of MINI specifications.

INFORMATION
Do not replace parts and do not perform a repair attempt.

Verify the complaint with the customer-owned USB device and the USB adapter cable.

Explain to the customer that the Aftermarket USB adapter cable is causing this behavior.

Note:
USB hard disc drives, USB hubs and/or card readers with several inputs cannot be connected to the USB port in the vehicle. For more information on the USB audio interface and approved USB devices, please refer to Service Information M65 01 09.

WARRANTY INFORMATION
Not applicable