Navigation System - Missing Or Incorrect Map Data
SI M65 06 10Audio, Navigation, Monitors, Alarms, SRS
January 2011
Technical Service
This Service Information bulletin supersedes SI M65 06 10 dated August 2010.
[NEW] designates changes to this revision
SUBJECT
Navigation System Has Missing or Incorrect Road Map Data
MODEL
[NEW] All models with option 609 (Navigation System Professional) or option 606 (Navigation System Business, CHAMP2) and NAV road map from Tele Atlas(R)
SITUATION
The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
^ Street name, house number or city is missing or incorrect
^ Point Of Interest (POI) is missing or incorrect
^ Map feature is missing or incorrect
^ Bridge
^ Roundabout/rotary
^ Housing development/estate
The route calculation has discrepancies for certain addresses, for instance:
^ Distance is incorrect
^ Travel time is incorrect
^ Changes regarding vehicle restrictions
^ Lane direction changes, dependent on time and day
^ One way streets
^ Highway exits
^ Toll roads
CAUSE
The Tele Atlas(R) Road Map has incorrect or missing data.
INFORMATION
Do not replace parts!
This is not a hardware problem in the MINI navigation systems.
Therefore, a road map error or missing data must be reported directly to Tele Atlas(R).
The Tele Atlas(R) website, has a section for reporting map errors. This section can also be accessed by clicking on the following link: mapinsight.teleatlas.com.
For a brief description on how to report a road map error or missing data, please refer to attachment A.
IMPORTANT:
^ The customer must have the latest available Tele Atlas(R) Road Map data before reporting an error. Road Map Error Reports on older Road Maps will not be processed by Tele Atlas(R).
^ A valid email address can be provided so that Tele Atlas(R) can reply to customer feedback.
WARRANTY INFORMATION
For information only
ATTACHMENTS
SI M650610 Attachment A