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Cell Phone - Bluetooth(R) Hand Set Connects/Disconnects

SI M 84 06 07
Communication Systems

April 2009
Technical Service

This Service Information bulletin supersedes SI M84 06 07 dated August 2007.

[NEW] designates changes to this revision

SUBJECT
Bluetooth Handset Constantly Connects/Disconnects

MODEL
R56 (Cooper, Cooper S) with Bluetooth(R) (SA644)

SITUATION

The Bluetooth connection, between the Interface box (MULF-SBX) and a compatible handset, connects and then disconnects on a cyclical basis.

^ "No phone found" appears in the CID (Central Information Display) every few seconds.

^ The handset alternately displays "Connected to MINI..." and then "Not connected to MINI..."

If a telephone call is in progress, it can no longer be heard via the hands-free system.

Note:
Pairing an incompatible handset to the vehicle can exhibit the same complaint if the handset does NOT support a certain Bluetooth protocol. Please review the handset compatibility section of the Service Information bulletin for more details on compatible handsets.

CAUSE

MULF-SBX software error

[NEW] PROCEDURE

Program the vehicle using the current version of ISTA/P.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming".

COMPATIBLE HANDSETS

Before the complaint can be addressed, the particular handset must be verified for compatibility with the SBX Bluetooth system installed in the vehicle. To confirm whether or not the handset is compatible, visit www.wireless4mini.com for a list of handsets that have passed MINI testing for compatibility. Note the following disclaimer on this web site:

^ "This list is provided for reference only. The mobile phones listed here have passed compatibility tests as of the date of testing and meet or exceed minimum standards established by MINI. The list is not a warranty for phone performance or functionality. MINI makes no guarantees or warrantees as to the performance of each phone while connected to your MINI via Bluetooth Wireless Technology. Furthermore, software releases by MINI, the phone supplier or the wireless carrier dated after testing might alter compatibly results. While many phones are offered with Bluetooth Wireless Technology, not all phones support the necessary profiles to work with your MINI. MINI does not guarantee availability or functionality with all wireless carriers. Functions such as synchronizing the address book and transferring a call into or out of the vehicle may function differently from phone to phone".





WARRANTY INFORMATION