Body - Window Control Functions Inactive
SI M51 01 08Body Equipment
October 2009
Technical Service
This Service Information bulletin supersedes SI M51 01 08 dated September 2009.
[NEW] designates changes to this revision
SUBJECT
Window Control Function Inactive
MODEL
R55 (Cooper Clubman, Cooper S Clubman) produced from 12/2007 up to 4/2009
R56 (Cooper, Cooper S) produced from 12/2007 up to 4/2009
SITUATION
One or more of the following conditions may be present:
1. The one-touch open or close feature is inoperative.
2. The windows open automatically immediately after closing (anti-trap activation).
3. The window motor does not respond when the window switch is pressed briefly.
4. Fault codes 9CC7 or 9CC8 (power window Hall sensor faulty) are stored in the Footwell Module (FRM).
5. The window initialization check control message is displayed.
CAUSE
Initialization is lost and/or anti-trap protection is triggered unnecessarily, due to the sensitivity of the FRM software and the way in which it resets the Hall sensor counter on the window motor.
Typically, numerous operations of the window, without the window being fully opened, will trigger this loss of initialization. This is due to the fact that the Hall sensor counter is not being reset on a regular basis.
CORRECTION
A software solution is available.
The FRM no longer needs to be replaced for this situation.
PROCEDURE
1. Connect the vehicle to ISTA and conduct a vehicle test.
2. If fault codes 9CC8 and/or 9CC7 are present in the FRM, continue to step 3. If these faults are not present, continue to step 7.
3. Inspect both the left and right side A-pillar connectors for signs of corrosion. If any corrosion is present, continue to step 4. If no corrosion is present, continue to step 7.
4. Replace all corroded pins on the body side of the connector. If the door side of the connector is also corroded, the door harness should be replaced.
5. Apply dielectric grease to the pin side of the connector.
6. Apply dielectric grease to the terminals (2), and between the wires (1) where they enter the connector on the terminal side of the connector.
7. Program the vehicle using ISTA/P 2.35.1 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.
For information on programming and coding with ISTA/P, refer to Centernet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming.
8. Reinitialize the power windows via the initialization test plan in ISTA D2.13.0 or later. This test plan may be found under Service Functions/Body/Locking and Security/Power Windows/Initialize Power Window.
At the completion of the initialization test plan, if "Unknown variant of control unit" is displayed, it should be ignored. It does not indicate a failure of the initialization
As an alternative, the windows may be initialized manually, using the following procedure:
Note:
This procedure replaces that in Repair Instruction 67 62..., which will be updated. The procedure shown in the repair manual is for vehicles without the one-touch window control.
a. Close the window and door fully.
b. Lower the window by holding the switch in the "down" position. Continue to hold the switch down for at least 5 seconds after the window has been fully lowered.
c. Raise the window by holding the switch in the "fully up" position. Continue to hold the switch in the up position for at least 5 seconds after the window has been fully raised.
d. Repeat steps 1 to 3 for the window on the other side.
PARTS INFORMATION
WARRANTY INFORMATION