CCC - 'Please Insert Navigation DVD' appears On CID

SI M 65 01 10
Audio, Navigation, Monitors, Alarms, SRS

June 2010
Technical Service

This Service Information bulletin supersedes SI M65 01 10 dated March 2010.

[NEW] designates changes to this revision

SUBJECT
CCC - "Please Insert Navigation DVD" appears on CID

MODEL
R55 (Cooper Clubman, Cooper Clubman S)
R56 (Cooper, Cooper S)
R57 (Copper Convertible)

All vehicles produced from 9/2006 to 12/30/2009 and equipped with SA 609 (CCC Car Communication Computer)

SITUATION

The navigation map DVD cannot be read or detected. The message "Please insert navigation DVD" appears in the CID (Central Information Display). The navigation system is inoperative.

CAUSE

Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head

PROCEDURE

Ensure that the map DVD is not faulty by swapping it with a map DVD known to work.

If the map DVD is not the problem, replace the DVD drive as per ISTA repair instructions "REP 6583580 Removing and installing/replacing DVD drive for Car Communication Computer".

Note:
If the DVD drive is replaced, it is not necessary to replace the map DVD or program the vehicle.





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