Do you have access to Mitchell1 Prodemand, or eautorepair.net DIY? If you are willing to share user/password (we can pay), please get in contact with us ASAP (truly, it is urgent): email operation-charm [[at]] tuta.io or click to submit anonymously
With Manufacturer's Scan Tool
From User Mode to Diagnosis Mode
After selecting AIR BAG on the SELECT SYSTEM screen, User mode automatically changes to Diagnosis mode.
From Diagnosis Mode to User Mode
To return to User mode from Diagnosis mode, touch BACK key of CONSULT-II until SELECT SYSTEM appears, Diagnosis mode automatically changes to User mode.