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Diagnosis And Repair Workflow




DIAGNOSIS AND REPAIR WORKFLOW


Work Flow


DETAILED FLOW
1. LISTEN TO CUSTOMER COMPLAINT
Listen to customer complaint. Get detailed information about the conditions and environment when the symptom occurs.
GO TO 2
2. VERIFY THE SYMPTOM WITH OPERATIONAL CHECK
Verify the symptom with operational check. Refer to Diagnosis System (IPDM E/R).
GO TO 3
3. GO TO APPROPRIATE TROUBLE DIAGNOSIS
Go to appropriate trouble diagnosis. Refer to Wiper And Washer System Symptoms.
GO TO 4
4. REPAIR OR REPLACE
Repair or replace the specific parts.
GO TO 5
5. FINAL CHECK
Final check.
Is inspection result normal?
YES - Inspection End.
NO - Refer to Intermittent Incident.