Vehicle - AC Delco Locator Service, Electronics Exchange: Overview
FILE IN SECTION: 8 - Chassis/Body ElectricalBULLETIN NO.: 58-83-02A
DATE: July, 1995
SUBJECT:
AC Delco Locator Service for Delco Electronics Exchange Products
MODELS:
1995 and Prior Passenger Cars
1995 and Prior Trucks Excluding W Series
This bulletin is being revised to correct service center addresses and phone numbers. Please discard all copies of Corporate Bulletin Number 58-83-02
(Section 8 - Chassis/Body Electrical).
AC Delco established a locator service in 1990 to assist GM Dealers in locating Delco Electronics exchange products at AC Delco Service Centers. These exchange products include Instrument Clusters, Radios, Cellular Phones and DERMS (air bag module). The locator service is only available to GM Dealers.
The following steps should be taken when utilizing the AC Delco Locator service.
1. First, a dealer should contact their local AC Delco Service Center (list included) when an exchange product is required. A dealer may use any of the listed service centers.
2. If the local service center does not have the required exchange product, the dealer should contact the AC Delco Locator at 810-635-1542.
3. The dealer will need to provide the following information to the locator:
^ Part number of requested exchange
^ Dealer Code
^ Name of person requesting exchange
^ Phone number
^ Name of center that was unable to provide exchange
4. A person at the locator will advise the dealer of a service center where an exchange product is available and provide an 800 number for the service center.
5. The dealer should call the 800 number provided and request an exchange.
The locator service is designed to assist GM Dealers in locating exchange products at the AC Delco Service Centers. When exchange units are unavailable at local service centers, dealers should contact the AC Delco Locator, at 810-635-1542.