Reconditioning

Reconditioning or refurbishing a GM vehicle (not to be submitted as a New Vehicle Warranty claim) refers to improving the vehicle's condition and value prior to its resale. This involves repair or replacement of maintenance items, wear and tear components, damage to the vehicle, or any other non-warrantable failure. This type of repair is not to be submitted as a New Vehicle Warranty Claim.

For example, if a seat has a cut, it is damaged, NOT defective, but would require repair or reconditioning. Reconditioning or refurbishing involves improving the value of the vehicle prior to its resale, and would include repairs/replacements such as worn brake pads, damaged trim and upholstery, repairing chips, scratches and nicks in the vehicle's paint surface and general maintenance items, etc. RECONDITIONING OR REFURBISHING DIFFERS FROM WARRANTY. A manufacturer's warranty deals only with defects in materials and workmanship while the vehicle is under the New Vehicle or Emissions Warranties. For more information on non-warrantable items involving the New Vehicle Warranty refer to the GM Service Policies and Procedures Manual, Article 1.2, Warranty Coverage Guidelines. Concerning items not covered by the GM Certified Used Vehicle Limited Warranty refer to the GM Certified Used Vehicle Limited Warranty and Owner Assistance Information booklet or GM Certified Used Vehicle Operations Guide.