Campaign Parts and Special Parts Return Request

Campaign Parts

Occasionally, certain campaign parts will be requested for return to the WPC. Dealers should submit claim for payment as soon as possible after the repair. Parts should be retained for the period stated in the campaign bulletin or at least until the claim is paid. The WPC will request the part via CPR on the day the claim is paid. Campaign parts should be returned using the process outlined in this bulletin.

Special Parts Return Request

Dealers may be contacted to return "one-of-a-kind" parts for specific engineering analysis. These parts have not been identified as a return to the WPC. This process is not intended to replace the regular CPR parts request process. The dealer should follow the procedures outlined in this bulletin for special part return. A copy of the Special Parts Return Request must be included in the shipment and the box/crate labeled "SPECIAL PART RETURN." The Special Part Return form has a section for the dealership to use if the part is requested, at a later date, for return to the WPC. Refer to Special Part Request at the end of this bulletin.