Warranty Administration
During the GM Certified Used Vehicle Warranty period administration of the warranty will be the responsibility of MIC. This includes the "wrap-around" coverage in effect during the New Vehicle Warranty.During any unused portion of the New Vehicle Warranty coverage period, Division service contact representative will administer the New Vehicle Warranty on nameplate vehicles. BMD service contact representative will be responsible for Non-Nameplate vehicles.
Goodwill adjustment consideration is administered by the appropriate nameplate division. Normal divisional guidelines should be followed. Questions concerning divisional guidelines should first be addressed by referring to GM Service Bulletin 57-05-01 (dated April 1995, filed in Warranty Administration section) followed by contacting your divisional representative if necessary.