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Warranty - New Vehicle/Replacement Battery: Overview

File In Section: Warranty Administration

Bulletin No.: 82-05-01

Date: February, 1998

WARRANTY ADMINISTRATION

Subject:
New Vehicle and Replacement Battery Warranty Instructions

Models:
All Past and Future Passenger Cars and Light Duty Trucks

The purpose of this bulletin is to provide service personnel with battery warranty information. The following guidelines for battery warranty administration will answer common questions and concerns regarding warranty coverage's and claim submission procedures in the following areas:

^ New Vehicle Receiving and Inspection

^ Battery Protection During Vehicle Storage

^ Battery Warranties

^ Warranty Claim Submission Procedures

The Policies and Procedures outlined and/or referenced in this bulletin must be used by all dealers in daily warranty administration controls and processes.