Owner Notification, Reimbursement

OWNER NOTIFICATION

Owners of vehicles involved in this Special Coverage will be notified by Oldsmobile Division (see copy of the owner letter and Special Coverage brochure included with this bulletin).


OWNER REIMBURSEMENT

Owners must submit original documentation that reasonably confirms the amount of unreimbursed repair expense, a description of the repair, the date of the repair, and the person or entity performing the repair. Review "What Is Not Covered" in the Special Coverage brochure before making a reimbursement adjustment. The repair must have occurred within the first 100,000 miles of service.

Claims for customer reimbursement on previously paid repairs are to be submitted according to the Warranty Claim Information instructions. Use the "Owner Reimbursement" labor operation and list all owner expenses concerning previous repairs in the Sublet items column of the warranty claim.