Campaign - Temporary Reduction In P/S Assist

89oldsmobile07

# 89-095 - OLDSMOBILE DCS ADMINISTRATIVE MESSAGE - 05/24/89

TO ALL OLDSMOBILE DEALERS:
SUBJECT: PUBLICITY RELEASE, EXTENSION OF SPECIAL POLICY FREE REPAIR OF TEMPORARY REDUCTION IN POWER ASSIST.
ATTENTION DEALER PRINCIPALS:
ATTENTION SERVICE MANAGERS: BE SURE TO REVIEW THIS INFORMATION WITH YOUR SERVICE OEPARTMENT PERSONNEL.

FOLLOWING IS A COPY OF A NEWS RELEASE WE WILL ISSUE THURSDAY, MAY 25, ANNOUNCING THAT WE ARE EXTENDING OUR FIVE-YEAR, 50,000- MILE SPECIAL POLICY--COVERING FREE REPAIR OF TEMPORARY REDUCTION IN POWER STEERING ASSIST--TO INCLUDE CERTAIN 1985-88 FRONT-DRIVE CARS.

AS WE SAY IN THE RELEASE, WE'RE TAKING THIS ACTION IN THE INTEREST OF OUR MUTUAL CUSTOMERS.

AS YOU PROBABLY KNOW, THE COLD CLIMATE, COLD-START POWER STEERING PROBLEM IS MORE OF A NUISANCE THAN ANYTHING ELSE. BUT EVEN THOUGH IT HAPPENS ONLY FOR A MINUTE OR TWO ON STARTING THE CAR, IT CAN BE ANNOYING TO SOME OF OUR CUSTOMERS. WE WANT TO BE SURE THEY DON'T HAVE TO PAY TO FIX IT IF THE CONDITION SHOWS UP--OR HAS SHOWN UP-- IN THEIR CAR DURING THE TIME AND MILEAGE LIMITS OF THE SPECIAL POLICY.

IMPORTANTLY, THIS IS NOT A SAFETY CONCERN, SINCE THIS TEMPORARY CONDITION DOESN'T HAPPEN WHILE DRIVING DOWN THE ROAD, AND OF COURSE, MANUAL STEERING IS ALWAYS AVAILABLE.

TECHNICAL DETAILS OF HOW THE POLICY IS TO BE IMPLEMENTED WERE MAILED TO YOUR SERVICE MANAGER ON FRIDAY, MAY 18.