Owner Letter

September 1994

Dear Oldsmobile Cutlass Ciera Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR THIS SAFETY RECALL:
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1994 Oldsmobile Cutlass Ciera model vehicles. Some of these vehicles were built with a power door lock relay that can short internally due to water intrusion. If this occurs, a vehicle fire could occur without prior warning.

WHAT WE WILL DO:
To prevent the possibility of this condition from occurring, retailers are to replace the power door lock relay and any corroded terminals. In addition, the new relay will be relocated to an area where water intrusion is less likely. This service will be performed for you at no charge.

WHAT YOU SHOULD DO:
Please contact your Oldsmobile retailer immediately to arrange a service date. Instructions have been sent to your retailer. It is estimated that parts will be available to your retailer September 15, 1994. Please ask your retailer if you wish an estimate of the total time needed to schedule, process and return your vehicle. Included in this time would be about forty-five (45) minutes for a technician to perform the work required.

Your Oldsmobile retailer is best equipped to obtain parts and provide service to promptly correct your vehicle. However, if you take your vehicle to your retailer on the agreed service date, and they do not remedy this condition then or within five days, we suggest you call Oldsmobile Customer Assistance (1-800-442-6537). Deaf, hearing impaired, or speech impaired persons with telecommunications devices for the deaf (TDD/TTY) may contact Oldsmobile Customer Assistance at 1-800-TDD-OLDS (1-800-833-6537). They will assist you and the retailer in getting your vehicle corrected.

After contacting your retailer and Oldsmobile Customer Assistance, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, D.C. 20590 or call 800-424-9393 (Washington, D.C. residents call 366-0123).

OWNER REPLY CARD:
The enclosed owner reply card identifies your vehicle. Presentation of this card to your retailer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action for your safety and continued satisfaction with our products.