Onstar Call Center Lock/Unlock Commands Inoperative
ONSTAR CALL CENTER LOCK/UNLOCK COMMANDS INOPERATIVESYSTEM DESCRIPTION
This vehicle uses a unique method of performing the door unlock feature when requested by the customer, to be performed by the OnStar(R) Call Center. A dedicated circuit from the Vehicle Communication Interface Module to the driver door lock switch unlock signal circuit at the Body Control Module is used for operating the remote door unlock feature.
DIAGNOSTIC AIDS
The customer concern may have been due to a lack of cellular service in a given area or a failure in the National Cellular Network infrastructure that has since been corrected.
TEST
Steps 1 - 5:
Steps 6 - 8:
