Operation CHARM: Car repair manuals for everyone.

Campaign - Harman(R) Amplifier Failure

Boxster

15/03 W402

Binder - 9, Electrics

W402 - Replacing Harman Amplifier (Service Action)

Vehicle Type:
Boxster/Boxster S

Model Year:
MY 2003 (3)

Concern:
Sound Failure on Harman amplifier (| No. 490).

Information:
This is to inform you of a voluntary Workshop Service Action on certain 2003 model year Boxster (986) and Boxster S (986) vehicles, equipped with the Porsche sound package (| No.490). Due to a hardware fault in the amplifier there is a possibility that the sound may drop out after the radio is switched on.

Therefore, we ask that the amplifier on the affected vehicles listed below be replaced during the Porsche Owner's next visit to your workshop.

Affected Vehicles:
A total of 54 U.S. and 10 Canadian vehicles fall within the scope of this Service Action.

Very Important!
Not every vehicle in the below listed VIN range may be affected. Use the ranges below as a general guideline.

Refer to Attachment "A" to determine if a particular vehicle is eligible for this service action. Alternatively, the VIN can be checked in the Porsche e-DCS/WWS for confirmation of an open service action.





The affected Vehicle Identification Numbers are contained in the VIN-Ranges shown.

Work Procedure:
See Attachment "B"

Time Allowance:
30 TU, Removing and installing the loudspeaker amplifier





Parts Required:





Attachment "A"

Attachment "B"

Work Procedure:

Remove amplifier (Harman), Part No. 996 645 331 02, according to Boxster Technical Manual, Group 9, Chapter 99 44 19 and replace with new amplifier (Harman), Part No. 996 645 331 03

Enter the campaign into the Maintenance Manual.





Warranty Info:





Part Number:

Labor Operation:
Will automatically be inserted along with the part number when the damage code is entered.

Damage Code:
W402 066 000 2

Literature:
Boxster Technical Manual, Group 9:
> Repairs: 91 44 19 - Removing and installing the loudspeaker amplifier





Disclaimer