Campaign - Tiptronic(R) Transmission Replacement
911 (997)2/05
October 21, 2005
Section - 3, Tiptronic Transmission
W562 - Replacing Tiptronic Transmission
(Workshop Service Action)
Vehicle Type:
911 Carrera (997)/911 Carrera S (997)
Model Year:
2005
Concern:
Replacing Tiptronic Transmission (I No. 249)
Information:
This is to inform you of a voluntary Workshop Service Action on certain 2005 model year 911 Carrera (997) and 911 Carrera S (997) vehicles. Due to a defective component in the Tiptronic transmission, transmission noises may be produced at high engine speeds, or the Tiptronic transmission may change to the limited operating program. To remedy the situation, the Tiptronic transmission identification number needs to be checked and depending on the transmission number, the Tiptronic transmission will need to be replaced.
Affected Vehicles:
A total of 269 U.S. and Canadian vehicles fall within the scope of this Service Action.
Very Important!
Not every vehicle in the below listed range may be affected. Use the ranges below as a general guideline. Refer to Attachment "A" to determine if a particular vehicle is eligible for this service action. Alternatively, the VIN can be checked in the Porsche e-DCS/WWS for confirmation of an open service action.
The affected Vehicle Identification Numbers are contained in the VIN Ranges shown.
Work Procedure:
See Attachment "B"
Time Allowance
Parts Information
Tools
Administrative Procedure:
See Attachment "C"
Attachment "A" VIN Lists
Attachment "B" Work Procedure:
Check the Tiptronic transmission identification number and depending on the transmission number, the Tiptronic transmission will need to be replaced.
1. Lift vehicle with platform lift according to > Workshop Manual '401000 Lifting the vehicle'.
2. Read off transmission number on Tiptronic transmission.
- Transmission # in range, from A9701-1002245 to A9701-1003550, go to with Step 3.
- Transmission # not in range, from A9701-1002245 to A9701-1003550, go to with Step 7.
3. Remove engine/transmission unit according to > Workshop Manual '100119 Removing and installing engine - section on "Removing".
4. Remove Tiptronic transmission according to > Workshop Manual '373527 Removing and refitting automatic transmission - section on "Removing".
5. Install new Tiptronic transmission, part number, 000.043.300.51 according to > Workshop Manual '373527 Removing and refitting automatic transmission section on "Refitting".
6. Install engine/transmission unit according to > Workshop Manual '100119 Removing and installing engine - section on "Installing".
7. Lower the platform lift.
8. Enter the Workshop Service Action in the Warranty and Maintenance booklet.
Attachment "C" Administrative Procedure, Workshop Service Action W562
Warranty claims should be submitted via e-DCS
Note:
Always check for open recall status under the appropriate e-DCS menu options.
Affected VINs: See Attachment "A"
Labor Operation:
Will be automatically inserted along with the necessary parts when the damage code is entered.
Time Allowance
Parts Information
References
Disclaimer