Steering - Steering Column Rattling Noise
File in Section: 02 - SteeringBulletin No.: 04-02-35-006
Issue Date: April, 2004
Subject:
Rattle Noise from Steering Column (Replace Steering Column)
Models Affected:
2002-2004 Saturn VUE Vehicles
2003-2004 Saturn ION Vehicles
Attention: Fixed Operations Manager and Technician
Condition:
Some customers may comment on a rattle noise from the steering column when changing direction or hitting bumps.
Cause:
This condition may be caused by excessive clearance between the steering column assist motor gear teeth.
Correction:
Verify the condition by following the procedures in this bulletin and, if necessary, replace the steering column.
Service Procedure
1. Verify the customer comment. Using Chassis Ear (SA9217NE) or similar tool, determine the source of the noise.
2. If the raffle noise is coming from the steering column assembly, replace the steering column. (Refer to the latest Parts and Illustration Catalog for the appropriate steering column part number.)
^ For 2003-2004 ION vehicles, refer to the "Steering Column Replacement" procedure in the Steering section of the 2003 or 2004 Saturn ION Service Manual, Vol. 1 (SI Document ID # 877152).
^ For 2002-2003 VUE vehicles, refer to the "Steering Column Removal and Installation" procedures in the Steering section of the 2002-2003 Saturn VUE Chassis Service Manual, Vol. 1 (SI Document ID # 1197613).
^ For 2004 VUE vehicles, refer to the "Steering Column Replacement" procedure in the Steering section of the 2004 Saturn VUE Service Manual, Vol.1 (51 Document ID # 1197613).
3. Verify the repair by repeating Step 1 above.
Parts Information
Claim Information
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for E7680 (Column Assembly, Steering - Replace) or if another procedure is performed, refer to the appropriate Electronic Labor Time Guide for the correct Labor Operation Code and Time.
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