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Audio System - Ticking Noise/CD Won't Eject

Bulletin No.: 03-08-44-019A

Date: February 26, 2004

TECHNICAL

Subject:
Low Volume Ticking Noise, Radio Volume Resolution, Clock Not Keeping Correct Time, or CD Will Not Load/Eject (Replace Radio/Six-Disc In-Dash CD Changer Assembly)

Models:
2002-2004 Saturn L-Series - Built Prior to VIN Breakpoint 4Y505168
2002-2003 Saturn VUE
2003 Saturn ION
with Radio/Six-Disc In-Dash CD Changer (RPOs UB2, UR9)

Attention:
Technician

Supercede:

This bulletin is being revised to include an additional condition and new part number information. Please discard bulletin 03-08-44-019 (Section 08 - Body and Accessories).

Condition

Some customers may comment on one or more of the following conditions:

^ Ticking noise may be heard through the speakers at low volume setting.

^ Radio volume does not have a low position (low volume resolution needs improvement).

^ Clock does not keep the correct time.

^ CDs may not load or eject intermittently.

Cause

The conditions listed above may be caused by hardware and software concerns internal to the radio/six-disc in-dash CD changer assembly.

Correction

Important:
If the customer has CDs in the "old" radio/six-disc in-dash CD changer that will not eject, disconnect the radio/six-disc in-dash CD changer from the IP harness, wait about 15 seconds, and then reconnect. This should reset the load/eject software to allow the CDs to be ejected prior to installation of the "new" radio/six-disc in-dash CD changer unit.

Replace the radio/six-disc in-dash CD changer assembly with a new unit, P/N 22731631.

^ For 2002-2003 Saturn L-Series vehicles, refer to "Radio Removal and Installation" procedures in the Entertainment section of the 2002-2003 Saturn L-Series Body Removal and Installation Service Manual, Vol. IV.

^ For 2004 Saturn L-Series vehicles, refer to "Radio Replacement" procedure in the Entertainment subsection of the Accessories section of the 2004 Saturn L-Series Service Manual, Vol. 2.

^ For 2002-2003 Saturn VUE vehicles, refer to "Radio Removal and Installation" procedures in the Entertainment section of the 2002-2003 Saturn VUE Body Removal and Installation Service Manual, Vol. IV.

^ For 2003 Saturn ION vehicles, refer to "Radio Replacement" procedure in the Entertainment subsection of the Body and Accessories section of the 2003 Saturn ION Service Manual, Vol. 3.





Parts Information

Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for R0760 (Radio Receiver - R&R or Replace).





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