Owner Letter
Owner LetterFebruary 2010
Dear General Motors Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect that relates to motor vehicle safety exists in certain 2006 model year Chevrolet Cobalt, Pontiac Pursuit and Saturn ION vehicles originally sold or currently registered in Arizona and Nevada; and 2007 Chevrolet Cobalt, Pontiac G5, Saturn ION vehicles originally sold or currently registered in Arizona, California, Florida, Nevada, and Texas. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
Important
- Your vehicle is involved in safety recall 09226.
- Schedule an appointment with your GM dealer/retailer.
- This service will be performed for you at no charge.
Why is your vehicle being recalled?
Your vehicle may have a condition in which the plastic supply or return port on the modular reservoir assembly (MRA) may crack. If either of these ports develop a crack, fuel will leak from the area. You may notice a fuel odor while the vehicle is being driven or after it is parked. If the crack becomes large enough, fuel may be observed dripping onto the ground and vehicle performance may be affected. If a sufficient amount of fuel were to leak out and if an ignition source were present, a vehicle fire could occur.
What will we do?
Your GM dealer/retailer will inspect and, if necessary, replace the fuel pump module. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer/retailer will need your vehicle longer than the actual inspection time of approximately 15 minutes. If the fuel pump module requires replacement, an additional 11/2 hours will be needed.
If your vehicle is within the New Vehicle Limited Warranty, your dealer/retailer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership/facility for this repair. Please refer to your Owner's Manual and your dealer/retailer for details on courtesy transportation.
What should you do?
You should contact your GM dealer/retailer to arrange a service appointment as soon as possible.
Did you already pay for this repair?
The enclosed form explains what reimbursement is available and how to request reimbursement if you have paid for repairs for the recall condition. Even though you may have already had this condition corrected, you will still need to take your vehicle to your dealer/retailer for additional repairs.
Do you have questions?
If you have questions or concerns that your dealer/retailer is unable to resolve, please contact the Customer Assistance Center. More information about your vehicle can be found at the Owner Center at www.gmownercenter.com.
If after contacting your dealer/retailer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Scott Lawson
Director,
Customer and Relationship Services
Enclosure
09226