Campaign - Engine Balancer Chain Tensioner Torque: Overview
Bulletin No.: 06087Date: July 27, 2006
CUSTOMER SATISFACTION
Subject:
06087 - Engine Balancer Chain Tensioner Bolt Torque
Models:
2007 Pontiac Solstice
2007 Saturn Sky, VUE
***********THIS RECALL IS IN EFFECT UNTIL JANUARY 31, 2007**********
Condition
Certain 2007 Pontiac Solstice; Saturn Sky model vehicles, equipped with a 2.4L (RPO LE5 - VIN B) 4-cylinder engine; and Saturn Vue model vehicles, equipped with a 2.2L (RPO L61 - VIN D) 4-cylinder engine, may have a condition in which the upper bolt of the two bolts retaining the engine balancer chain tensioner was not torqued to specification. If the bolt falls out or the tensioner loosens sufficiently, damage to the balancer or camshaft drive systems, or engine could occur.
Important:
This program will expire on January 31, 2007.
Correction
Dealers/Retailers are to inspect and tighten the engine balancer chain tensioner bolts.
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Vehicles Involved
Important:
Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs by using the system(s) below. Not all vehicles within the above breakpoints may be involved.
- GM dealers and Canadian Saturn retailers should use GMVIS.
- Saturn US retailers should use A5400 system.
For dealers/retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers/retailers will not have a report available if they have no involved vehicles currently assigned.
- US GM - GM DealerWorld Recall Information
- Canadian GM/Saturn dealers/retailers - GMinfoNet Recall Reports
- US Saturn retailers - Facility VIN List (included with bulletin in GM DealerWorld)
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Note:
For easy reference, a list of involved vehicles, sorted by dealer Business Associate Code (BAC), Retailer Facility Code (US Saturn), or Dealer Site Code (Canada), is also attached to the Administrative Message (GM and Saturn US) or Dealer Communication (Canada) used to release this bulletin.
Parts Information - GM, Saturn Canada Only
Parts required to complete this program are to be obtained from General Motors Service and Parts Operations (GMSPO).
Important:
Please refer to your "involved vehicles listing" before ordering parts.
Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Parts Information - Saturn US Only
A pre-shipment of the required parts to perform this repair will be sent to involved Saturn US retailers from Saturn Service Parts Operations (SSPO).
Parts Information - All
Service Procedure
Important:
The service procedure contained in this program is different from the service procedure found in the appropriate service manual. As a result, the labor time allowance has been revised to correspond with this new service procedure.
Engine Balancer Chain Tensioner Inspection
1. Remove the engine front cover. Refer to the appropriate Engine Front Cover Replacement procedure in SI to remove the engine front cover.
2. Inspect the Balancer Chain Tensioner for a missing upper bolt. If the bolt is missing, contact the Product Quality Center (PQC) at 1-866-654-7654 for further instructions.
3. If the Balancer Chain Tensioner bolts are loose, measure the gap between the Engine Block and Tensioner using a 1.00 mm (0.039 in) feeler gauge. If the gap exceeds 1.00 mm (0.039 in), contact the Product Quality Center (PQC) at 1-866-654-7654 for further instructions.
4. If the gap between the Balancer Chain Tensioner and Block is less than 1.00 mm (0.039 in), torque both of the Balancer Tensioner Bolts.
5. Torque the chain tensioner bolts.
Tighten
Tighten the chain tensioner bolts to 10 N.m (89 lb in).
6. Reinstall the engine front cover. Refer to the appropriate Engine Front Cover Replacement procedure in SI to reinstall the engine front cover.
Courtesy Transportation - For US and Canada [GM Only]
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information - GM, Saturn Canada Only
Submit a Product Claim with the information shown.
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Claim Information - Saturn US Only
Customer Notification - For US and Canada
General Motors will notify customers of this program on their vehicle (see copy of customer letter shown in this bulletin).
Dealer Recall Responsibility - All
All unsold new vehicles in dealers/retailers' possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles.
Dealers/Retailers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through January 31, 2007.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer/retailer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your dealership for service prior to February 1, 2007, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Disclaimer