Campaign - Instrument Panel Wiring Reversed: Overview
Subject:Customer Satisfaction -- Reversed Wiring in Instrument Panel Wire Harness # 06088 - (08/18/2006)
Models:
2007 Saturn VUE (non-hybrid)
With Roof-Mounted Side Impact Airbags (RPO ASF)
*******THIS PROGRAM IS IN EFFECT UNTIL AUGUST 31, 2007**********
Condition
Certain 2007 Saturn VUE (non-hybrid) vehicles equipped with roof-mounted side impact airbags (RPO ASF) have a condition in which the electrical connections from the sensing and diagnostic module (SDM) to the roof-mounted side impact airbags and the safety belt pretensioner are reversed.
In frontal impacts, the safety belt pretensioners will not deploy as described in the owner manual. The driver and front seat passenger are protected in a crash by their safety belts and, in certain frontal impacts, by the airbags. The vehicle exceeds government Motor Vehicle Safety Standards for frontal crash protection even with this condition, but might not meet its five-star rating in the New Car Assessment Program front test. Repairing your vehicle through this customer satisfaction program will restore pretensioner operation and five star performance.
When deployment of the roof-mounted side airbags are commanded in a side impact or rollover, the deployment of the pretensioners is commanded at the same time, so in those conditions, performance is not affected.
Correction
Retailers are to replace the SDM and reprogram the body control module (BCM).
Vehicles Involved
Involved are certain 2007 Saturn VUE (non-hybrid) vehicles equipped with roof-mounted side impact airbags (RPO ASF) and built within the VIN breakpoints shown.
Important:
Retailers are to confirm vehicle eligibility prior to beginning repairs by using the system(s) below. Not all vehicles within the above breakpoints may be involved.
-- Canadian Saturn/Saab retailers should use GMVIS.
-- Saturn US retailers should use AS400 system.
For retailers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Retailers will not have a report available if they have no involved vehicles currently assigned.
-- Canadian Saturn retailers - GMinfoNet Recall Reports
-- US Saturn retailers - Facility VIN List (included with bulletin in GM DealerWorld)
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
PARTS INFORMATION
Service Procedure
1. Remove the inflatable restraint sensing and diagnostic module (SDM). Refer to the Inflatable Restraint Sensing and Diagnostic Module Replacement procedure in SI.
2. Install the new SDM. Refer to the Inflatable Restraint Sensing and Diagnostic Module Replacement procedure in SI.
3. Reprogram the BCM. The new SDM part number must be learned by the body control module (BCM). Using a scan tool, navigate to Vehicle Control Systems, Module Setup, Supplemental Inflatable Restraints, and then select Setup SDM Part Number in BCM. Follow the on-screen directions.
CLAIM INFORMATION
Customer Notification
General Motors will notify customers of this program on their vehicle (see copy of customer letter shown in this bulletin).
Retailer Program Responsibility
All unsold new vehicles in retailers' possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles.
Retailers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through August 31, 2007.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the retailer listing, are to be contacted by the retailer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your facility for service through August 31, 2007, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Disclaimer