Steering - Clunk/Pop Noise When Turning

S-SB-0044-09

August 27, 2009

Steering Intermediate Shaft Knocking Noise

Service Category
Steering

Section
Steering Gear/Linkage

Market
USA





Applicability

Introduction

Some 2008 - 2009 model year Scion xB vehicles may exhibit a clunk pop or knocking noise when turning the steering wheel to the left or right. A new intermediate shaft has been developed to address this condition. Use the following repair procedure to remove and replace the steering intermediate shaft.





Production Change Information

This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown below.





Parts Information





Warranty Information

APPLICABLE WARRANTY

^ This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date.

^ Warranty application is limited to occurrence of the specified condition described in this bulletin.

Repair Procedure

1. Install a steering wheel lock to ensure the wheels are straight and the steering wheel is centered before removing the steering intermediate shaft. Make sure the steering wheel and front wheels remain stationary. Once the intermediate shaft is removed do NOT allow the steering wheel to spin freely.





2. Turn back the floor carpet and remove the 2 clips and column hole cover silencer sheet.





3. Place a matchmark on the No. 2 steering intermediate shaft that will later be copied onto the new part and remove the bolt.





4. Place a match mark on the upper portion of the No.2 steering intermediate shaft.





5. Remove the bolt and the No. 2 steering intermediate shaft from the column assembly.

6. Place the matchmarks on the NEW steering intermediate shaft sub-assembly.

A. Place the NEW steering intermediate shaft next to the original steering intermediate shaft assembly.





B. Transfer the matchmarks on the original steering intermediate shaft to the same locations on the NEW steering intermediate shaft.





7. Install the NEW No.2 intermediate shaft to the column assembly line up the matchmarks and tighten the bolt.

Torque: 35 N*m (357 kg*cm, 26 ft*lbf)





8. Install the No.2 intermediate shaft onto the No.1 intermediate shaft and line up the matchmarks and tighten the bolt.

Torque: 35 N*m (357 kg*cm, 26 ft*lbf)





9. Reinstall the column hole cover silencer sheet and 2 clips and place the carpet back into its original position.

10. Road test the vehicle to verify the repair and confirm that the steering wheel is centered.