M/T - Warranty Information Regarding Abusive Driving
NUMBER: 01-156-03DATE: 11/18/03
APPLICABILITY:
All Manual Transmission Vehicles
SUBJECT:
Warranty Information Update
INTRODUCTION
This bulletin reinforces Subaru of America's (SOA) position regarding repairs to Subaru vehicles necessitated by vehicle modifications, racing or abusive driving habits.
Under normal driving conditions SOA warrants wear items such as clutch discs and brake pads under the terms of the Basic New Car Warranty. If a clutch disc or a brake pad needs to be replaced at low mileage, the dealership must satisfy itself that the replacement is not the result of one of the exclusions listed in the CDS Policy, Guidelines and Procedures Manual and the Owner's Warranty Maintenance Manual.
Reference: CDS Policy, Guidelines and Procedures Manual
Sections: 8.1.10, 8.2.6.7 and 8.2.7.10
Reference: 2004 Warranty and Maintenance Manual
Pages 13 and 14
Other components that may require repair due to abuse, racing or unauthorized modifications include, but are not limited to refer to table above.
If a determination for the cause of the failure cannot be made, the dealer must consult its District Service Operations Manager for authorization prior to proceeding with repairs under warranty.
Some examples of abusive driving are exceeding maximum recommended RPMs, excessive torque transferred to the transmission during acceleration from a complete stop (dumping the clutch), downshifting at high RPMs and missing shifts.
The term "racing" refers to all forms of racing whether street, drag, rally, sanctioned or unsanctioned, etc. Any damage that results from racing is not warrantable.
EXAMPLES
The photos above depict some results of abusive driving.
Disclaimer