General Information

INTRODUCTION: HOW TO TROUBLESHOOT ECU CONTROLLED SYSTEMS: GENERAL INFORMATION

* A large number of ECU controlled systems are used in the SIENNA. In general, ECU controlled systems are considered to be very intricate, requiring a high level of technical knowledge to troubleshoot. However, most problem checking procedures only involve inspecting the ECU controlled system's circuits one by one. An adequate understanding of the system and a basic knowledge of electricity is enough to perform effective troubleshooting, accurate diagnoses and necessary repairs.

* FOR USING Techstream*

HINT
*: Techstream is the name for the diagnostic tester in North America.

* Before using Techstream, read the operator's manual thoroughly.

* If Techstream cannot communicate with the ECU controlled systems when Techstream is connected to the DLC3 with the ignition switch on (IG) and Techstream turned on, there is a problem on the vehicle side or Techstream side.

* If communication is normal when Techstream is connected to another vehicle, inspect the diagnosis data link line (Bus (+) line) or ECU power circuit of the vehicle.

* If communication is still not possible when Techstream is connected to another vehicle, the problem is probably in Techstream itself. Perform the Self Test procedures outlined in the Techstream operator's manual.

1. TROUBLESHOOTING PROCEDURES

* The troubleshooting procedures consist of diagnosis procedures for when a DTC is stored and diagnosis procedures for when no DTC is stored. The basic idea is explained in the following table.





* Vehicle systems are complex and use many ECUs that are difficult to inspect independently. Therefore, a process of elimination is used, where components that can be inspected individually are inspected, and if no problems are found in these components, the related ECU is identified as the problem and replaced.

* It is extremely important to ask the customer about the environment and the conditions present when the problem occurred (Customer Problem Analysis). This makes it possible to simulate the conditions and confirm the symptom. If the symptom cannot be confirmed or the DTC does not recur, the malfunctioning part may not be identified using the troubleshooting procedure, and the ECU for the related system may be replaced even though it is not defective. If this happens, the original problem will not be solved.

* In order to prevent endless expansion of troubleshooting procedures, the troubleshooting procedures are written with the assumption that multiple malfunctions do not occur simultaneously for a single problem symptom.

* To identify the malfunctioning part, troubleshooting procedures narrow down the target by separating components, ECUs and wire harnesses during the inspection. If the wire harness is identified as the cause of the problem, it is necessary to inspect not only the connections to components and ECUs but also all of the wire harness connectors between the component and the ECU.