Canada - Audio System - CD Skip Verification Procedure

Bulletin
TSB2397

Issue Date
2005-11-28

Market
Canada

Title
CD SKIP VERIFICATION USING TOYOTA MASTER CD

Component
GENERAL INFORMATION

Models
'01 - '06, All Models

INTRODUCTION:
Toyota has developed a master CD to be used for customer complaints of the CD player skipping or CD player cannot read disc. This disc has been specially manufactured to test the performance of the Toyota CD players. Using this master CD will confirm that the radio exceeds Toyota's specification for CD player performance.

NOTE:
A copy of the Toyota Master CD will be ship to each dealer in December 2005.

APPLICABLE VEHICLES:
- 2001 - 2006 model year Toyota vehicles.






TEST DISC SPECIFICATIONS:






WARRANTY INFORMATION:






REQUIRED SSTs:

REPAIR PROCEDURE:
1. Make sure the vehicle is stationary during the test.
2. Insert a compact disc (NOT master CD) to make sure the radio can accept and eject the disc without damaging it.
3. Check the Toyota Master CD for any unintended scratches or dirt. Wipe away dirt using a glass cleaning cloth. If the disc is damaged, order a replacement master CD.
4. Insert the Toyota Master CD and change to track number 9.
5. Play the track for one minute.
A. If skips are heard, replace the CD player.
B. If NO skips are heard, the CD player is working normally. Check the customer's CDs for scratches or other damage to their discs. Confirm that the customer is using a pre-recorded CD, not CD-Rs or CD-RWs as they may NOT have been burned properly.

NOTE:
- Tracks 1 -- 8 and 11 -- 14 are reference tracks. They can be used, but the conditions are less severe than track 9. Do NOT use track 10 and 15.
- Track 9 (0.8 mm scratch) is much more severe than the Toyota engineering specification in order to ensure customer satisfaction. If the customer's radio passes this test, a replacement radio will NOT improve the performance.
- This disc has been specially manufactured with a physical defect for the purposes of testing the CD player's performance. It is NOT possible to make copies of this disc that can be used to test the CD player's performance.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply