Canada - Keyless System - No Crank/Engine Starts Then Dies

Bulletin
3098R

Issue Date
January 12, 2009

Market
Canada

Title:
SMART KEY INTERMITTENT NO CRANK / NO START

Component
ENGINE ELECTRICAL

Models
'05-'08 Avalon, '07-'08 Camry, Camry HV, '08 Highlander, Highlander HV, '08 Land Cruiser

TSB REVISION NOTICE:
- January 19, 2009: The time in the Warranty Information table has been updated.
Previous versions should be discarded.

INTRODUCTION:
Some customers may experience a no crank condition or a start and immediate engine stop condition when starting the engine using the "Push Start" switch. A new "Push Start" switch is now available to address this condition.







APPLICABLE VEHICLES:

PRODUCTION CHANGE INFORMATION:







This TSB applies to vehicles produced BEFORE the Production Change Effective VINs shown.







WARRANTY INFORMATION:







PARTS INFORMATION:











REQUIRED SSTS:

NOTE*:
- Please contact your zone Area Parts & Service Managers to order additional Techstream units.
- Additional SSTs may be ordered by calling SPX/OTC at 1-800-933-8335.







REPAIR PROCEDURE:

NOTE
The push start switch may also be referred to as the power switch when installed in Hybrid vehicles and the engine switch when installed in all other vehicles.

This TSB details the replacement of the push start switch on vehicles equipped with Smart Key with one of two specific concerns, both of which are intermittent issues that can occur only while starting the engine.
1. No crank and no start concern.
2. Engine cranks, starts and then immediately stops
Before considering replacement of the push start switch please verify the following conditions are normal.
a. Vehicle battery is fully charged
b. Battery voltages are within specification.
c. No other repairs have been performed or parts replaced on the Smart Key system causing the system to become completely inoperative.
d. The M.I.L. (Check Engine Light) is off with the engine running. If the M.I.L. is on repair and clear any related codes before performing this TSB.

Detailed removal and installation instructions of the engine / power switch are found within E-TAS / TIS library:
- Division: Toyota
- Model: Avalon
- Year: 2005/2006/2007
- Service Category: Engine/Hybrid System
- Section: Starting & Charging
- Keyword: Replacement: Engine Switch (2GR-FE) (w/Smart Key System)
- Model: Camry/Camry HV/Highlander/Highlander HV
- Year: 2007/2008
- Service Category: Engine/Hybrid System
- Section: Starting
- Keyword: Engine Switch Removal/Installation

After replacing the "Push Start Switch" verify normal Smart Key operation.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.