Canada - Audio System - USB/iPod(R) Not Recognized
Bulletin
T-TCI-3583
Issue Date
September 8, 2011
Market
Canada
Title
USB/iPod NOT RECOGNIZED
Service Category
Audio/Visual/Telematics
Section
Audio/Video
Market
Canada
APPLICABILITY:
INTRODUCTION:
Some 2010 - 2011 Toyota vehicles may exhibit intermittent operation of USB/iPod(TM) devices while in use. A newly designed Multi-Media Interface ECU has been developed to correct this condition.
This bulletin applies to the models:
This bulletin does not apply to the following models: iPod(TM) mini, iPod(TM) shuffle, iPod(TM) photo, iPhone(TM) and 4th generation and earlier models. These versions of the iPod(TM) are NOT compatible with this system.
* iPhone(TM) has limited compatibility with this system. Some functions may not operate properly.
PRODUCTION CHANGE INFORMATION:
This TSB applies to vehicles produced BEFORE the Production Change Effective VIN shown.
WARRANTY INFORMATION:
REQUIRED TOOLS & EQUIPMENT:
NOTE
Additional SSTs may be ordered by calling SPX/OTC at 1-800-933-8335.
PARTS INFORMATION:
REPAIR PROCEDURE:
1. Please compare customer's iPod(TM) with the compatible models table listed. If the customers' iPod(TM) is NOT listed, this TSB does NOT apply.
2. Verify the condition.
NOTE
If USB device error occurs during every use, visually inspect the port.
3. Verify the error condition continues when using a known good USB cable.
4. Replace the Multi-Media Interface ECU by following procedures in the Repair Manual.
Refer to the Technical Information System (TIS), applicable model and model year Repair Manual:
- 2010 4Runner:
Audio/Visual/Telematics - Audio/Video - "Audio/Video: Multi-Media Interface ECU: Removal / Installation
- 2011 Avalon:
Audio/Visual/Telematics - Audio/Video - "Audio/Visual: Multi-Media Interface ECU: Removal / Installation
- 2010 Camry:
Audio/Visual/Telematics - Audio/Video - "Audio/Visual: Multi-Media Interface ECU: Removal / Installation
- 2011 Camry:
Audio/Visual/Telematics - Audio/Video - "Audio/Visual: Multi-Media Interface ECU: Removal / Installation
- 2010 Camry HV:
Audio/Visual/Telematics - Audio/Video - "Audio/Visual: Multi-Media Interface ECU: Removal / Installation
- 2011 Camry HV:
Audio/Visual/Telematics - Audio/Video - "Audio/Visual: Multi-Media Interface ECU: Removal / Installation
- 2010 Sequoia:
Audio/Visual/Telematics - Audio/Video - "Audio/Video: Multi-Media Interface ECU: Removal / Installation
- 2011 Sienna:
Audio/Visual/Telematics - Audio/Video - "Audio/Video: Multi-Media Interface ECU: Removal / Installation
- 2010 Tundra:
Audio/Visual/Telematics - Audio/Video - "Audio/Visual: Multi-Media Interface ECU: Removal / Installation
- 2010 Venza:
Audio/Visual/Telematics - Audio/Video - "Audio/Video: Multi-Media Interface ECU: Removal / Installation
5. Verify normal USB operation after repair.
NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.