The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM: The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
- The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

INSPECTION PROCEDURE

PROCEDURE

1. CHECK CELLULAR PHONE

(a) Check if the other caller can hear your voice properly.

OK:

Your voice can be heard properly.

HINT
* Perform this with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded.
* The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

NG -- REPAIR OR REPLACE CELLULAR PHONE
OK -- Continue to next step.

2. CHECK SETTINGS

(a) Check if mute is set to on.

OK:

Mute is not set to on.

NG -- TURN MUTE OFF

OK -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table