Satellite Radio Broadcast Cannot be Received
NAVIGATION: NAVIGATION SYSTEM: Satellite Radio Broadcast cannot be Received
- Satellite Radio Broadcast cannot be Received
INSPECTION PROCEDURE
NOTICE:
* Some satellite radio broadcasts require payment. A contract must be made between a satellite radio company and the user. If the contract expires, it will not be possible to listen to the broadcast.
* After replacing the radio and display receiver assembly of vehicles subscribed to pay-type satellite radio broadcasts, XM radio ID registration is necessary.
PROCEDURE
1. CHECK SURROUNDINGS
(a) Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.
Text in Illustration
HINT
If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.
OK:
Area above vehicle is not blocked.
NG -- END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)
OK -- Continue to next step.
2. CHECK RADIO AND DISPLAY RECEIVER ASSEMBLY
(a) Check if CH001 (free broadcast) can be received.
OK:
CH001 can be received.
NG -- CHECK DISPLAY
OK -- Continue to next step.
3. CHECK DISPLAY SETTING
(a) Check the display screen.
Result
B -- THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME
C -- CHECK DISPLAY
A -- Continue to next step.
4. CHECK CONTRACT CONDITIONS
(a) Check if the pay-type contract has been extended, or if the contract period has ended.
OK:
Pay-type contract is valid.
NG -- TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO COMPANY
OK -- Continue to next step.
5. PERFORM ACTIVATION REFRESH
(a) Perform activation refresh by referring to the satellite radio company web site (https://care.siriusxm.com/retailrefresh_view.action).
OK:
Malfunction disappears.
HINT
The XM radio ID that is necessary to perform activation refresh is displayed when CH000 is selected on the satellite radio.
NG -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table
OK -- END
6. CHECK DISPLAY
(a) Check the display screen.
Result
B -- END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER)
C -- CHANNEL IS CURRENTLY NOT BEING BROADCAST. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR. (CONFIRM WITH RADIO STATION)
D -- CHANNEL BROADCAST HAS ENDED (CONFIRM WITH RADIO STATION)
E -- CONFIRM CURRENTLY SELECTED CHANNEL
A -- Continue to next step.
7. REPLACE ANTENNA CORD SUB-ASSEMBLY
(a) Replace the antenna cord sub-assembly and check if radio broadcasts can be received normally Removal.
OK:
Radio broadcasts can be received normally.
NG -- CHECK HARNESS AND CONNECTOR (SATELLITE RADIO ANTENNA CORD)
OK -- END
8. CHECK HARNESS AND CONNECTOR (SATELLITE RADIO ANTENNA CORD)
(a) Disconnect the satellite radio antenna cord.
(b) Measure the resistance of the satellite radio antenna cord to check for an open circuit in the satellite radio antenna cord.
Standard Resistance:
Below 1 Ohms
(c) Measure the resistance between the satellite radio antenna cord and body ground to check for a short circuit in the satellite radio antenna cord.
Standard Resistance:
10 K Ohms or higher
NG -- REPAIR OR REPLACE HARNESS OR CONNECTOR
OK -- Continue to next step.
9. REPLACE ROOF ANTENNA ASSEMBLY
(a) Replace the roof antenna assembly and check if radio broadcasts can be received normally Removal.
OK:
Radio broadcasts can be received normally.
NG -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table
OK -- END
10. CONFIRM CURRENTLY SELECTED CHANNEL
(a) Confirm if CH000 is currently selected.
OK:
CH000 is selected.
NG -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table
OK -- END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL.)