Navigation/Audio - RER Update For Various Concerns
91 11 16June 15, 2011
2025684 *Supersedes T.B. V911110 dated April 14, 2011 to correct the labor operation number in the warranty table.*
Updated information noted by asterisks
Vehicle Information
RER Navigation Radio Programming Update for Various Functionality Concerns
^ The radio may lock up when a U-Connect call ends, this may cause battery drain.
^ Intermittent no sound from audio system.
^ Repeated "Updating Channels" message when in satellite radio mode.
^ iPhone4 (4.2.1) losing Bluetooth connection intermittently and not displaying accurate caller ID information when using UConnect.
Technical Background
Software concern.
Production Solution
Software 2.402 released MY 2011.
Service
Tip:
If software is found to be at 2.402 or higher, this technical bulletin DOES NOT apply, further diagnosis is required.
^ Touch the YES button on the screen to start the software update.
Note:
Do not cycle the ignition during the update process.
^ Once the update has completed, verify the software is at 2.402.
^ Remove the flash disc and store in a secure spot.
Note:
If the software update process is interrupted/aborted, the process should be restarted.
^ using StarMobile clear any DTC's may have been set in other modules during software update.
Warranty
Required Parts and Tools
No special parts required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.