Interior - 3rd Row Seats Booming Noise At Idle In Drive

Title Tailgate bump stops, Adjustments for booming in 3rd row seat

Ref No US21524.4.2 en-GB

Issuer -

Partner 3 US 7510 Volvo Cars North America

Func Group 8320

Func Desc boot lid, tailgate with hinge and suppor

Status Released

Status Date 03-16-2012

Issue Date 03-16-2012

Reference VIDA





Attachment





Vehicle Type





CSC Customer Symptom Codes

DTC Diagnostic Trouble Codes

Text
*16~Mar~2013: No technical updates. Administrative changes only.

CSC = Customer Symptom Code

DTC = Diagnostic Trouble Code

Note!
If using a printed copy of this Technical Journal, first check for the latest online version.

NOTE!
THIS DOCUMENT SUPERSEDES THE PREVIOUS TECHNICAL JOURNAL 21524 DATED 01-21- 2010. An upper chassis limit has been added. PLEASE UPDATE YOUR FILES.

DESCRIPTION:

A booming pulsation may be felt or heard in the 3rd row seats when the vehicle is stopped in Drive, with the brake applied, and the engine at idle.

SERVICE:

Confirm the customer's symptom (preferably with the customer present) by sitting in the 3rd row seat while somebody else is in the driver's seat with the vehicle stopped in Drive, with the brake applied, and the engine at idle.

Once the booming is confirmed, adjust the bump stops in the tailgate in order to remedy the booming. The bump stops must be turned all the way in (clockwise) according to the photos in the attachment.

Note!
There is a small step in the threads that may be hard to pass into the body, but twisting hard enough will allow it to pass.

For AWD vehicles, download a Differential Electronic Module (DEM) upgrade (only available for MY 2009-2010).

VOLVO STANDARD TIMES GUIDE (VSTG) INFO:

Operation number 99400-2 - General check/adjust acc to Technical Journal - See VSTG

- Claims may be submitted under the new car warranty when there is a documented customer complaint using claim type: 01

- Labor times are valid at the time of release and are subject to change.





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